Resources and Research on Product Support

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Marketer's Guide to Duress Shoppers

An ebook using data from and several other resources to define and recommend strategies on utilizing Duress Shoppers.
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How Seasonality Affects Product Traffic

An ebook using data from to outline popular product trends created by changes in season. Includes popular product categories, device types, and brands.
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Turn E-Commerce Shoppers Into Repeat Customers

A tip sheet outlining five key marketing tricks e-tailers looking to create repeat consumers should adhere to.
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A Blizzard's Impact on Product Support Demand for Retailers

An infographic outlining the key changes in product usage during a blizzard. Stats are pulled directly from

Effects of Product Support on Purchase Intent

A whitepaper designed by the ManualOnline team to highlight e-commerce trends and changes in relation to providing valuable product support.